At NailsArt Studio, we are committed to providing the best experience to our customers. If for any reason you are not completely satisfied with your purchase, here is our return policy:

What is my withdrawal period?

You have 30 days from the date of receipt of your order to change your mind and make a return.

What should I do to return an item?

To return an item, make sure that:

• The item has not been opened or used and is in its original packaging.
• You can reuse the original shipping box or another box/envelope of your choice for the return.

The return is at the client's charge. You can choose the carrier of your choice.

Returns should be addressed to :

MINDFUEL
Rue Léon Theodor 202 bt 3
1090 Brussels
Belgium
contact@nailsartstudio.com
Tel. : +32491425325 

Can I exchange an item?

We do not directly offer exchanges. To obtain another product, please return your item for a refund and make a new purchase.

When will I be reimbursed?

Once the return is received, we will refund you within 3 working days. The refund will be made according to the original payment method used during the purchase.

Are there any exceptions to this policy?

All our products are eligible for our returns policy, provided they meet the conditions mentioned above.

How is return tracking managed?

Return tracking is automatically communicated to us by the carrier via our email address. You will be informed of the progress of your return request.

Service client

For any questions or assistance regarding your return, our customer service is at your disposal. Contact us at: contact@nailsartstudio.com